Frequently Asked Questions

About Our Products

Whether be it for residential, commercial or industrial usage. We have a wide range of water dispenser models catered to our customers. 

 

Our wide range of water filtration systems and water dispensers does not require any manual top up. It draws the water directly from your water supply and automatically fills up the system. Thus no maintenance is required which makes it hassle free and safe to drink for everyone.
Filter replacement is recommended to be done every 6 to 12 months. This will depend on factors such as raw quality of water and number of pax using the purifier.
 
The lower the consumption the longer the filters can last. Vice-versa. The higher the consumption the filters will need to be replaced more frequently. Based on that we will remind you regularly for the filter replacement and there will also be service label that shows the filter change date.

Water Quality

Our wide range of water filters are made in South Korea, USA & Japan.

Our water filters are certified from international accredited laboratories such as: 

 WQA (Water Quality Association).

 NSF International (National Sanitation Foundation).

There are a few methods to find out. Traditional way will be by using a cloth filter attached to your kitchen tap nozzle. After a few weeks or months, if it turns brown or you notice particles build up in the filter that means it isn’t safe. 

Another way would be by the taste of the water. Having a metallic or chemical taste usually means high chlorine or old pipes with rusty parts.

Having a chlorine testing kit or a TDS meter would give you an idea of the water quality.

Yes,  

Most of our water purification systems available are equipped with Sediment, Activated carbon, Nano and UF membrane filters that are capable of removing the mentioned impurities.

 

For removing hard minerals and heavy metals the best systems capable of that will be the Reverse osmosis water purification systems.

The RO membrane has capillaries as small as 0.0001 microns that reduces even dissolved impurities (salts and heavy metals) and converts hard water to sweet and pure drinking water.

Installation Process

It is recommended to install the water purifier within 3 meters near the water point such as under the sink, washing machine tap or a hand wash basin. With that our technicians will be able to drill cabinets and countertop with a small 1cm/10mm diameter hole for the water tubing.
 
It’ll also be required to have a power point socket within 1 meter of the water purifier.
 
The best location would be near the water and power supply. Our experienced technicians will advise on the location during installation and provide the best solution.
Yes, our technicians will be able to drill most types of countertops such as quartz, granite, marble, kompacplus/kompactop, solid surface or wood. We will use a stone grinding drill bit to make a hole on your countertop without causing any cracks.

Payment Process

  • Paynow/Paylah
  • Cash
  • Credit Card (Instalment available at 0% Interest)
  • Cheque
  • Atome (3 split payments at 0% interest)
  • Grab Paylater (4 split payments at 0% interest)

About Aqua Kent Singapore

Well firstly, we are a Singapore registered company. For us, we have been in the market for almost 10 years now.

Initially we started off in the commercial and industrial sector, and slowly moved towards the household market.

Secondly, we do not have much overhead cost from marketing, hence we are able to provide good quality products at an affordable price

Current Promotions

Currently we are promotional package on our Aqua Kent Pearl Tankless water dispenser

The package includes:

  • 2 Year Warranty
  • 3x Filter Replacement
  • 1x HEPA Air Purifier
  • 2x Shower Filter
  • Free Delivery & Installation

 

We accept models sold currently on our website that have been used for a few months and in a good condition. 

We do not accept trade in of:

  • Older model water dispensers that are no longer sold by us. 
  • Water dispensers from other brands.

 

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